Questions Corporate Clients Ask Before They Book
HR managers, event coordinators, and office managers ask us the same questions before every booking. Here are the answers.
Pricing, Booking, and What to Expect on Invoice Day
How much does corporate chair massage cost?
Chair massage for corporate events starts at $95 per hour per massage therapist. Rates vary by location, venue type, and event timing. Markets like New York City, Chicago, Los Angeles, Philadelphia, and Washington DC carry higher hourly rates than mid-market cities. Events outside standard hours (8 a.m. to 8 p.m.) and last-minute bookings are quoted at a higher rate. A two-hour minimum applies per massage therapist at each event. Travel within our service area is included in the rate, with no separate travel fee. The quote you receive before the event is the number on the invoice after it; setup, teardown, and day-of needs are covered. To get a firm number for your specific date, venue, and city, request a quote and a coordinator follows up within one business day. See all cities we serve at our locations page.
Is there a minimum booking requirement?
Yes. The minimum is two hours per massage therapist per event. If your event runs shorter than two hours or has a very small headcount, contact us to discuss format options. A coordinator will tell you whether a single two-hour block covers your group or whether a different format makes more sense for your headcount and venue. Request a quote or call us at (866) MAX-RELAX · 629-7352.
Does the price include gratuity?
Yes. Gratuity is factored into the rate quoted. No tipping is expected or required on the day of the event. The quote covers everything.
Do you serve multiple locations in one day or across multiple days?
Yes to both. We coordinate multi-site events, recurring weekly or monthly programs, and multi-day conference coverage under a single booking. One coordinator handles all locations, and one invoice covers the event. If your organization runs programs in more than one city, the same coordinator covers every market, so you do not need a separate vendor relationship in each city. See the full list of cities at our locations page.
Setup, Space, and What Your Team Needs to Do
How much space does a chair massage setup require?
A single massage therapist setup requires approximately 6.5 by 6.5 feet of floor space. That footprint fits within a standard trade show booth, a corporate break room, a hotel conference hallway, a building lobby, or an open office area. The setup runs without power, water, or special flooring. The massage therapist brings the chair and all supplies. All we need from you is a confirmed space and a point of contact for arrival. Learn more about trade show chair massage setup or corporate office chair massage.
What does my team need to do on the day of the event?
Confirm the space and give us a point of contact for the massage therapist's arrival. Those are the only two things your team needs to provide. The massage therapist arrives 20 to 30 minutes before the event start time, sets up independently, manages the session queue throughout the event window, and breaks down when the window closes. Your HR team, facilities staff, and event coordinator have no day-of tasks related to the chair massage operation. Large downtown venues, convention centers, and secured properties may require earlier arrival to clear parking, registration, or credentialing. We handle those details in advance. For a full walkthrough of how booking works, see our how to book page.
Do recipients need to prepare or change clothing?
No. Recipients stay in their regular work clothes throughout. No oils are used, no disrobing is required, and there is nothing to prepare beforehand. If recipients know a session is scheduled, comfortable clothing helps, but business attire works equally well. A session runs 10 to 15 minutes. The massage therapist focuses on neck, shoulders, upper back, and arms, and the recipient returns to their desk or the event floor immediately after.
How many massage therapists do I need for my event?
One massage therapist handles 15 to 20 people per hour at 10 to 15 minute sessions. For a 50-person office event in a two-hour window, one to two massage therapists covers the group. For a trade show booth running eight hours with steady foot traffic, two massage therapists keeps the queue moving during peak hours. For a large campus appreciation day with 150 employees rotating across a four-hour window, three to four massage therapists handles the volume. Request a quote with your headcount, event duration, and venue type and a coordinator will provide a specific staffing recommendation at no cost and no obligation.
Are your massage therapists available on weekends and evenings?
Yes. Our massage therapists are available seven days a week including evenings, early mornings, and overnight shifts. Events outside standard hours (8 a.m. to 8 p.m.) are quoted at a higher rate. Call us at (866) MAX-RELAX · 629-7352 or request a quote with your date and time and a coordinator will confirm availability.
Licensing, Insurance, and Vendor Documentation
Are your massage therapists licensed?
Every massage therapist we assign to an event holds a current license in the state where that event takes place. We do not assign out-of-state massage therapists. If your event is in Texas, the massage therapist is licensed in Texas. If your next event is in Illinois, the massage therapist assigned is licensed in Illinois. 100% compliance at every event, in every market. Learn more about Massage by Design on our About Us page.
Do your massage therapists carry liability insurance?
Yes. Every massage therapist carries their own individual liability insurance. For corporate venues, healthcare facilities, university campuses, and events with vendor credentialing requirements, we provide licensure and insurance documentation on request. No extra lead time is needed to produce it.
Can you provide a certificate of insurance for our venue?
Yes. COI documentation is available on request for venues and event coordinators that require it as part of their vendor approval process. Contact your coordinator after booking and we will send you the documentation. To get started, request a quote or call (866) MAX-RELAX · 629-7352.
Do you work in secured venues or events requiring special credentialing?
Yes. We have staffed events at secured facilities, convention centers with exhibitor registration processes, corporate campuses with vendor badging requirements, and venues requiring advance credential verification. Special security clearance and event credentialing for large or secured venues is part of our standard operating process. See our conferences and conventions page for more on large-event capabilities.
About Chair Massage: How It Works and Who It Is For
What is the difference between chair massage and table massage for a corporate event?
Chair massage is done fully clothed, with no oils and no private room required. Sessions run 10 to 15 minutes and work in event environments like trade show floors, open offices, and conference break areas where a table massage setup is not practical. Table massage requires a private space and time for disrobing, with session lengths that do not fit corporate event formats. Chair massage works from the same floor space as any other vendor station. See the full range of corporate chair massage services we offer.
Can chair massage address physical tension from desk work?
Yes. Most desk workers carry chronic tension in the neck, shoulders, and upper back from sustained sedentary posture and screen time. A 10 to 15 minute chair massage addresses those areas while the recipient stays in their work clothes. No oils are used, no changing room is needed, and there is no recovery period. Recipients return to their desk or continue through the event immediately after. For many companies, a single onsite chair massage event generates more positive employee feedback than an entire quarterly wellness initiative. Learn more about employee appreciation chair massage programs.
Do you work with pregnant employees?
Yes. Our massage chairs are adjustable and accommodate recipients in any trimester. Recipients who prefer not to sit forward can be positioned leaning back comfortably. Recipients should let the massage therapist know before the session begins so the massage therapist can adjust positioning and technique accordingly.
What sanitation practices do your massage therapists follow?
Before the event and between every recipient, the massage therapist washes or sanitizes their hands, wipes down the chair and face cradle, and replaces the face cradle cover with a fresh one. Professional-grade equipment is required at every event. Massage therapists maintain their chairs in clean working condition as a condition of working with us.
Can we set up a recurring chair massage program for our office?
Yes. Weekly, bi-weekly, monthly, and quarterly programs are available. Recurring programs are quoted at a lower hourly rate than single-event bookings. Contact a coordinator with your location, preferred cadence, and approximate headcount and they will put together a program structure that fits your schedule and budget. See our special appreciation weeks page and health fair chair massage page for recurring program formats.
Cancellation, Rescheduling, and Payment Terms
Full details are available on our cancellation and payment policies page. The questions below cover what corporate clients ask most often.
What payment methods do you accept?
Preferred payment methods are credit card, ACH/EFT bank transfer, and eCheck. A 3.15% processing fee applies to all invoices paid by credit card. Corporate checks are accepted with approval on terms no longer than Net 30 from the invoice date unless otherwise arranged. Online payment is processed through our secure Intuit QuickBooks invoicing system. For events booked at 25 or more total massage hours, a 50% deposit is required to hold and guarantee the event date. The remaining balance is due within one week of the event unless alternate arrangements are made with your coordinator in advance. New client accounts are required to pre-pay to reserve massage therapists and guarantee the event date. If pre-payment does not align with your accounting process, payment options can be reviewed by the MBD Accounting Department. See the full payment policy page for complete terms.
What is your cancellation policy?
Cancellation fees and terms are outlined in full on our cancellation and payment policies page. Contact your coordinator as soon as you know a cancellation or date change is needed. Earlier notice gives us more room to work with you on rescheduling.
Can I reschedule my event?
Yes. If a rescheduled date is confirmed at the time of cancellation, a rebooking fee of $50 per event day applies. Hourly rates may change when you reschedule. The rate in effect at the time of the new booking applies, not the original quoted rate. To reschedule, contact your coordinator directly or call us at (866) MAX-RELAX · 629-7352. Full rescheduling terms are on our cancellation and payment policies page.
Are there late payment fees?
Yes. Outstanding invoices are subject to a $35 late fee after the first 48 hours following the event, and a $35 fee for every 30 days thereafter. Checks and ACH deposits must arrive before the event date or according to the terms of the invoice. If your payment processing timeline does not align with the due date on your invoice, contact us before the event to make arrangements. Full terms on the cancellation and payment policies page.
Book Corporate Chair Massage
For Your Next Event
Tell us your event date, city, and number of hours. A coordinator follows up within one business day with confirmed massage therapist availability and pricing.
* These fields are required.